Feedback

Please Note – We will not be able to respond to questions about scale issues submitted on this form. This form is strickly a feedback form and is not for warranty claims. If you have an issue with your scale and it is still within the warranty period, you must fill out the  warranty form.

If your scale is not in the warranty period, please check out our help articles, quick tips, and FAQ’s for answers to many common scale related issues.

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Unsolicited Idea Submission Policy

Last modified: February 22, 2018

 

Introduction

Every year BBK Tobacco & Foods, LLP d/b/a HBI International (“HBI”) receives many submissions proposing ideas for the HBI’s use and commercialization. We appreciate this interest in HBI and want to thank each person who has taken the time and effort to get in touch with us.

Our policy, however, is that HBI and its officers, employees or agents do not accept or consider unsolicited ideas, suggestions, proposals, comments or materials, including for new or improved products, services or technologies, product or service enhancements, processes, advertising campaigns, promotions, marketing plans or new product or service names (collectively, “Submissions”). Please do not send any Submissions in any form to HBI or any of its officer, employees or agents.

The sole purpose of this policy is to avoid potential misunderstandings or disputes when HBI’s products, services, marketing or other projects might seem similar to any Submissions made to HBI.

Terms Governing Submissions

    • If, despite our policy, you still submit your ideas to HBI, the following terms shall apply to your Submissions, regardless of what your communication states. You agree that:

 

  • HBI will consider the Submissions to be non-confidential and non-proprietary.
  • HBI may use, copy, redistribute and disclose the Submissions for any purpose in any manner, without compensation to you or any other person or party.
  • HBI shall have no obligations concerning the Submissions, including no obligation to review the Submissions, return any materials, or acknowledge receipt of the Submissions.
IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT SEND US ANY SUBMISSIONS.

Feedback

While we cannot accept unsolicited ideas, HBI always welcomes feedback on our existing business. If you want to send us your feedback, please only provide specific feedback on our existing business and do not include ideas that our policy prohibits. Any feedback you provide is deemed non-confidential and non-proprietary. HBI shall be free to use such information on an unrestricted basis, without any compensation to you or any other person or party.